FAQs


Custom Embroidery

Would you be able to do cats and bunnies, as well?

We specialize in dog portraits. However, each digital silhouette is made specially according to your submitted photograph. We have stitched horses, kitties and rabbits before. If you have any additional questions, please submit a special request to our support team prior to making a purchase.

Inventory

Do you have men’s and women’s sizing?

Our clothing sizes are all unisex. Choose from small, medium, large, x-large, and xx-large sizes to get your desired look.

Our crewneck and hoodies are naturally oversized, while our t-shirts run true-to-size.

My desired item and color are out of stock. How often do you restock?

With global supply shortages, we do our best to stay ahead of inventory restocks. Due to demand, sometimes we sell out of a particular size and color combination, which takes a few weeks to replenish.

Sign up for notifications on the out of stock item and we’ll notify you once it’s back!



Shipping & Handling

When my custom order will ship?

Custom embroidered apparel take approximately 2-3 weeks to ship from our studio. You will receive a shipping notification with tracking information as soon as it is mailed out to you.

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